Thank you for shopping with The Hupar! We’re thrilled to bring joy, fun, and imagination right to your doorstep. Please take a moment to read through our shipping policy so you know exactly what to expect when you place an order with us.
We currently ship only within the United States (including the 48 contiguous states, Alaska, and Hawaii).
Unfortunately, we do not offer international shipping at this time.
We also do not ship to P.O. boxes, APO/FPO addresses, or U.S. territories outside of the states listed above.
All orders are processed within 1–3 business days after your order is placed.
Orders placed on weekends or holidays will be processed on the next business day.
During peak seasons (such as holidays or major sales), processing times may be slightly longer. We’ll always do our best to keep you updated.
Standard shipping typically takes 3–7 business days depending on your location.
You’ll receive an email with tracking information once your order has shipped.
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, shipping carrier delays, or peak shipping periods.
Shipping costs are calculated at checkout based on your order weight, size, and delivery address.
Occasionally, we offer free shipping promotions — keep an eye out for special deals on our website!
After your order ships, you’ll receive a shipping confirmation email with a tracking number.
You can track your package through the carrier’s website for real-time updates.
If you don’t receive a tracking number within 3 business days, please contact us.
While we strive to ensure timely delivery, unforeseen delays can sometimes occur due to carrier issues, weather, or high shipping volumes.
If your package is delayed or lost, we’ll work with the shipping carrier to help resolve the issue as quickly as possible.
If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and items.
We’ll do our best to make it right — whether that means replacing the item or issuing a refund.
If you have any questions about your shipment, feel free to contact our support team at info@thehupar.com.
We’re here to help and want to make sure your experience with The Hupar is as smooth and joyful as possible!
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